Right of rescission

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

EAI One Integration UG
Anselm-Feuerbach-Straße 17A
15831 Mahlow
Tel .: 03379 590776 Fax: 03379 203402 eMail: widerruf@lupus-direkt.de

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model cancellation form or another clear declaration on our cancellation form website  . If you make use of this option, we will send you a confirmation of receipt of such a cancellation immediately (e.g. by email). ”To meet the cancellation deadline, it is sufficient for you to notify you of exercising your right of cancellation before the expiry of the Submit the withdrawal period.

 

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence thatthat you have returned the goods, whichever is earlier.

You must send the goods to LUPUS Electronics, Otto-Hahn-Strasse 12, 76829 Landau immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract using an RMA form created exclusively by us, which will be sent back to you or handed over to you by email immediately after your cancellation. The deadline is met if you send the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

 

 Arbitration: 

According to EU law, every online shop operator is obliged to store a link to the OS platform

Arbitration Board